Customer Management Systems ™(CMS) can provide your automobile dealership 20 years of proven experience with CRM programs to acquire and retain customers.
Mission Statement: "To provide effective customer acquisition and retention services to targeted markets."
Automobile Dealerships
Salespeople
PartnersCRdelivery™
Want to increase your CSI score? With our CRdelivery™ call campaign, dealerships can measure customer satisfaction after the sale/lease of a vehicle. We identify and report critical issues addressed during the call. Monthly, CMS supplies a management report, which improves, motivates and aids in the training of your sales staff.
Mailing Lists
Don't waste your advertising dollars on special mailers to the general public. CMS now offers mailing lists to help you target specific customers with a propensity to purchase a vehicle today. You can customize your mailing list on attributes as generic as age and gender, to more specific information like income and/or zip code around your dealership. Hundreds of dealerships across the United States have used CMS to help them reach targeted markets. To get a free estimate on a mailing list, email info@cmsdealer or call 1-800-842-1820.
New Product
Customer Management Systems™ is going online! Our new customizable scheduler is a great way to stay organized and automate follow-up for sold customers and prospects. Don't miss out on this great new program. It is just another tool CMS offers to help you acquire and retain customers. Call today!
People and Places
CMS Italia
Six more dealerships outside of Milan, Italy have just signed up for CRcontact™. Our Connex® Product Suite is used in over twenty dealerships throughout Northern Italy.