A proven leader in programs to target, acquire, retain, and understand customers for automobile dealerships.
About Us
CMS, founded in 1984 and headquartered in Hudson, Ohio, has been providing long-term customer relationship management (CRM) programs and lead management solutions (LMS) for over two decades. The company was founded by an enterprising, automotive, sales professional and was subsequently acquired by PASCO®.
The combination of unique and industry-specific products and services, coupled with the efforts of experienced sales and service teams has established CMS as a leader in customer acquisition and retention services for automobile dealerships. Our solutions increase revenue through management before the sale (Phone, Walk-In, Internet Leads), during the sale, and by consistent follow-up after the sale. We have the experience, knowledge, and resources to design unique CRM and/ or LMS programs for you that will bring back new traffic to your dealership and keep current customers coming back.
Customer Management Systems™ is owned by PASCO®, a privately-owned holding company. The PASCO® corporate office is located in Hudson, Ohio.
Call us at 1.800.842.1820 or email us at info@cmsdealer.com to find out how we can help you meet your needs for a CRM and/ or LMS program.