Automobile Dealerships

Customer Management Systems™ is a proven leader in customer relationship management (CRM) programs to target, acquire, retain, and understand prospective and sold customers for automobile dealerships. The combination of unique and industry-specific products and services, coupled with the efforts of experienced sales and service teams has established CMS as a leader in customer targeting, acquisition, retention, and understanding services for automobile dealerships. 

We help automobile dealerships increase sales and customer satisfaction through our comprehensive CRM programs. Through the utilization of our Connex^® Product Suite, we offer customized customer relationship management (CRM) programs to effectively target, acquire, retain, and understand prospective and sold customers. We will work with your individual sales team to ensure that every customer is being properly followed for satisfaction with his or her visit to your showroom or service department. More importantly, we work to identify ways to target and acquire new customers that will drive your business’s growth. Dealership training, which includes monthly servicing to assist management and sales professionals in the most effective use of our CRM programs, is a standard part of our services.

We can provide all back office services for your dealership. We will support you with training on the proper use of our CRM programs. You will have access to all of your dealer's CRM program information through a secure website and you can even manage some of the operational tasks from the site.

Call us at 1-800-842-1820 or email us at autodealerships@cmsdealer.com to learn more about our comprehensive CRM programs.