Opportunities to acquire and retain customers for automobile dealerships of all sizes.

  • Automobile Dealerships

Attention Automobile Dealerships:

Become a part of the Customer Management Systems Client Family. We provide comprehensive CRM solutions to over 100 dealerships in Ohio, New York, New Jersey, Pennsylvania, Michigan, and West Virginia. We give all our dealerships the support they deserve through online training, monthly in-store servicing, and professional reporting detailing each salesperson's activity. Call us at 800.842.1820 to speak to one of our qualified Sales Representatives.

Automobile Dealerships

Automobile DealershipsCustomer Management Systems™ is a proven leader in customer relationship management (CRM) programs to target, acquire, retain, and understand prospective and sold customers for automobile dealerships. The combination of unique and industry-specific products and services, coupled with the efforts of an experienced sales and service team has established CMS as a leader in customer targeting, acquisition, retention, and understanding services for automobile dealerships. 

We help automobile dealerships increase sales and customer satisfaction through our comprehensive CRM programs. Through the utilization of our Connex® Product Suite, we offer customized customer relationship management (CRM) programs and lead management solutions (LMS) to effectively target, acquire, retain, and understand prospective and sold customers. We will work with your  sales team to ensure that every customer is being properly followed to ensure satisfaction with his or her visit to your showroom or service department. More importantly, we work to identify ways to target and acquire new customers that will drive your business’s growth. Dealership training, which includes on-site servicing to assist your managers and sales professionals in the most effective use of our CRM programs, is a standard part of our services.

Free CRM Trial Programs

Professionally Customized Communication and Print Pieces

Auto Experienced Call Center Staff

Service Department Follow-Up

Lead Management Specialists

We can provide all back office services for your dealership. We will support you with training on the proper use of our CRM programs.

Call us at 1-800-842-1820 or email us at autodealerships@cmsdealer.com to learn more about our comprehensive CRM programs.