Long-term customer follow-up to increase repeat and referral business

NADA Certified

Customer Management Systems™ has been identified as a leading CRM Vendor by the National Automobile Dealers Association. Marketing, Service & Support, and Sales Force Automation (SFA) are the three categories within a CRM Solution. CMS has worked diligently to offer a Comprehensive CRM Solution for automobile dealerships for the past 20 years.

CONNEX Retention

RetentionConnex® Retention offers consistent and timely long-term customer follow-up to increase repeat and referral business.

CRcontact™ delivers targeted messages over the period of five years to "sold" customers from a dealer's database. It provides a comprehensive CRM program to increase sales opportunities and customer retention.

We provide the tools to manage your sales team to ensure optimal utilization of our CRM program, resulting in increased repeat and referral business and customer retention. We also provide a personalized web page, MyCMS, to help manage your Connex® programs.

Call us at 1.800.842.1820 or email us at info@cmsdealer.com to learn more about our comprehensive CRM programs.