Long-term customer follow-up to increase repeat and referral business

CAconnexion™ v3.2 Launch!


We have successfully lanuched CAconnexion v3.2!!! This web-based sales automation tool has enhanced reporting, giving salesmen the ability to rate prospects and the ability to capture leads through a license scanner. Go to our product page to learn more about the application. You can also schedule an online demo.

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CONNEX Retention

RetentionConnex® Retention offers consistent and timely long-term customer follow-up to increase repeat and referral business.

CRcontact™ delivers targeted messages over the period of up to five years to "sold" customers from a dealer's database. Emails, postcards, and letters ensure your owners are being constantly communicated with to build dealership loyalty and customer satisfaction.  It provides a comprehensive CRM program to increase sales opportunities and customer retention.

You'll impact your all important Customer Satisfaction Index (CSI) and customer loyalty through professionally designed communications sent by or on behalf of your salespeople. You'll also drive customers to your Service Department and build additional revenue. Customers will appreciate your interest in thanking them for their business and keeping up to date on what's new at your dealership.  

We provide the tools to manage your sales team to ensure optimal utilization of our CRM program, resulting in increased repeat and referral business and customer retention. 

Retaining your previously sold customers is one of the most important things you do to growing your dealership's revenue and profitability. CRcontact may be that missing component your dealership's needs.  

Call us at 1-800-842-1820 or email us at info@cmsdealer.com to learn more about our comprehensive CRM programs. Click Here to schedule an online demo.