Timely surveys to help understand your prospect or sold customer and increase customer satisfaction

NADA Certified

Customer Management Systems™ has been identified as a leading CRM Vendor by the National Automobile Dealers Association. Marketing, Service & Support, and Sales Force Automation (SFA) are the three categories within a CRM Solution. CMS has worked diligently to offer a Comprehensive CRM Solution for automobile dealerships for the past 20 years.

Free CRM Assessment

Are you tired of wasting your money? Do you think your dealership has everything you need? Allow a CMS representative to give your dealership a free CRM assessment. We have over 20 years experience in the business and can help you identify cost saving opportunities, missing solutions and/or personnel problems. We understand the importance of CRM solutions, which is why we are offering a free assessment to ensure you have everything you need to target, acquire, retain and understand all prospective and sold customers. Call today to schedule an appointment!

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CONNEX Survey

Understand

In today’s automotive world, dealerships and their sales staff are placing more value on keeping current clients and nurturing prospects. Our CONNEX® Survey suite will help you assess the satisfaction of your current customers. We have timely surveys that give immediate feedback on opportunities or problems, as well as provide comprehensive reports to analyze program effectiveness.

CSdelivery™ increases customer satisfaction through immediate follow-up after the sale of a vehicle.

CSservice™ increases customer satisfaction through immediate follow-up after a service visit.

Call us at 1.800.842.1820 or email us at info@cmsdealer.com to learn more about our comprehensive CRM programs.