Timely surveys to help understand your prospect or sold customer and increase customer satisfaction

CAconnexion™ v4.0

CMS is finishing the design for a new version of our web-based sales automation tool. CAconnexion will directly integrate with all dealership, manufacturer, and third party websites to allow Internet Leads to automatically stream into the application. The application will allow Internet Managers and Salespeople the ability to track Internet Leads more effectively and efficiently.


We are scheduled to launch by the end of 2012. For more information about CAconnexion please contact Tom Osco at 330.284.0776 or osco@cmsdealer.com.

Read more at CMSDealer.com

CONNEX Survey

Understand

In today’s automotive world, dealerships and their sales staff are placing more value on keeping current clients and nurturing prospects. Our CONNEX® Survey suite will help you assess the satisfaction of your current customers. We have timely surveys that give immediate feedback on opportunities or problems, as well as provide comprehensive reports to analyze program effectiveness.

CSdelivery™ increases customer satisfaction through immediate follow-up after the sale of a vehicle.

CSservice™ increases customer satisfaction through immediate follow-up after a service visit.

Call us at 1-800-842-1820 or email us at info@cmsdealer.com to learn more about our automotive CRM solutions. Click Here to schedule an online demo.