Timely surveys to help understand your prospect or sold customer and increase customer satisfaction
In today’s automotive world, dealerships and their sales staff are placing more value on keeping current clients and nurturing prospects. Our CONNEX® Survey suite will help you assess the satisfaction of your current customers. We have timely surveys that give immediate feedback on opportunities or problems, as well as provide comprehensive reports to analyze program effectiveness.
CSdelivery™ increases customer satisfaction through immediate follow-up after the sale of a vehicle.
CSservice™ increases customer satisfaction through immediate follow-up after a service visit.