Long-term customer follow-up to increase repeat and referral business

<

Free CRM Assessment

Are you tired of wasting your money? Do you think your dealership has everything you need? Allow a CMS Representative to give your dealership a free CRM assessment. We have over 20 years experience in the business and can help you identify cost saving opportunities, missing solutions and/or personnel problems. We understand the importance of CRM solutions, which is why we are offering a free assessment to ensure you have everything you need to target, acquire, retain and understand all prospective and sold customers. Call today to schedule an appointment!

CONNEX Retention

CRdelivery

RetentionCRdelivery increases customer satisfaction with the buying experience by providing timely customer satisfaction feedback from your purchase/lease customers through third-party phone follow-up. Up to five attempts are made to reach customers.

A "hot notification" is sent to you, should we encounter a dissatisfied customer. Management reports are provided monthly to identify opportunities to improve individual performance, motivate excellent achievement, aid in the training of sales staff, improve the bottom line and reduce employee turnover.

You provide us with information about your vehicles sold or leased and we, in turn, call them to determine their satisfaction with the buying experience at your dealership. We then provide reports that help you manage your sales team to ensure they are meeting dealership requirements when selling or leasing a new car. This results in increased sales. This service is priced by each customer record submitted.

Call us at 1.800.842.1820 or email us at info@cmsdealer.com to learn more about how our products can help your dealership maximize its sales potential.