Timely surveys to help understand your prospect or sold customer and increase customer satisfaction

CAconnexion 4.0

CAconnexion is an affordable solution for your dealership. We are not trying to compete with the larger CRM programs. We offer a basic Sales Automation Tool that is designed to help dealerships stay organized and follow-up. CMS can integrate with all DMS systems. If you have the data, we can use it! All products are completely customizable. Don't waste your money buying a large system when you can get CAconnexion for a fraction of the cost. Call us today to set up your FREE Dealership Assessment. Schedule now with Dominic at 330.608.9047.

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CSdelivery increases customer satisfaction with the buying experience by third party customer satisfaction phone audits conducted by experienced CRM specialists. Up to five attempts are made to reach customers.

A "hot notification" is sent to you, should we encounter a dissatisfied customer. Management reports are provided monthly to identify opportunities to improve individual performance, motivate excellent achievement, aid in the training of sales staff, improve the bottom line and reduce employee turnover.

You provide us with information about your vehicles sold or leased and we, in turn, call them to determine their satisfaction with the buying experience at your dealership. We then provide reports that help you manage your sales team to ensure they are meeting dealership requirements when selling or leasing a new car. This results in increased sales. This service is priced by each customer record submitted.

Call us at 1-800-842-1820 or email us at info@cmsdealer.com to learn more about our automotive CRM solutions and/ or fulfillment solutions.