With over 20 years in the business, our products have been helping dealerships target, acquire, retain and understand customers.

NADA Certified

Customer Management Systems™ has been identified as a leading CRM Vendor by the National Automobile Dealers Association. Marketing, Service & Support, and Sales Force Automation (SFA) are the three categories within a CRM Solution. CMS has worked diligently to offer a Comprehensive CRM Solution for automobile dealerships for the past 20 years.

Free CRM Assessment

Are you tired of wasting your money? Do you think your dealership has everything you need? Allow a CMS representative to give your dealership a free CRM assessment. We have over 20 years experience in the business and can help you identify cost saving opportunities, missing solutions and/or personnel problems. We understand the importance of CRM solutions, which is why we are offering a free assessment to ensure you have everything you need to target, acquire, retain and understand all prospective and sold customers. Call today to schedule an appointment!

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CONNEX Product Suite

Product SuiteThe Connex® Product Suite offers a variety of programs to maximize your dealership's sales potential:

Connex® Targeting helps maximize the potential from your dealership's database of current and prospective customers to identify new selling opportunities. Our programs can be used for targeted marketing with unique follow-up pieces, evaluating marketing potential, and use as a management tool to assess sales programs.

Connex® Acquisition provides solutions for immediate follow-up on a new prospect through timely calls by dealership personnel or with our experienced call center staff.

Connex® Retention provides consistent and timely programs that allow dealerships to increase selling opportunities through repeat and referral customers and customer satisfaction.

Connex® Survey provides timely surveys to help understand your prospective or sold customers and increase customer satisfaction.

Our support includes: monthly servicing, a toll-free customer service number, a personalized web page, MyCMS, to help manage your CONNEX® programs, and a broad range of sales management tools to help manage your sales staff and to ensure that our programs are used effectively.

Call us at 1-800-842-1820 or email us at info@cmsdealer.com to learn more about our comprehensive CRM programs.