Salespeople

Customer Management Systems™ is a proven leader in customer relationship management (CRM) programs to target, acquire, retain, and understand prospective and sold customers for automobile dealerships. The combination of unique and industry-specific products and services, coupled with the efforts of experienced sales and service teams has established CMS as a leader in customer targeting, acquisition, retention, and understanding services for automobile dealerships.

We help individual salespeople increase sales and customer satisfaction through our comprehensive CRM programs. Through the utilization of our Connex^® Product Suite, we offer customized customer relationship management (CRM) programs to effectively target, acquire, retain, and understand prospective and sold customers. We will work with individual salespeople to ensure that every customer is properly being followed for satisfaction with his or her visit to your showroom or service department. More importantly, we work to identify ways to target and acquire new customers that will drive your business’s growth. Individual salespeople have the ability to select a CRM Program that fits there unique selling style. On site training, which includes monthly servicing, is a standard part of our services.

We can provide all back office services for each individual salesman. We will support you with training on the proper use of our CRM programs. You will have access to all of your CRM program information through a secure website and you can even manage some of the operational tasks from the site.

Call us at 1-800-842-1820 or email us at salespeople@cmsdealer.com to learn more about our comprehensive CRM programs.