Timely surveys to help understand your prospect or sold customer and increase customer satisfaction

CAconnexion™ v3.2 Launch!


We have successfully lanuched CAconnexion v3.2!!! This web-based sales automation tool has enhanced reporting, giving salesmen the ability to rate prospects and the ability to capture leads through a license scanner. Go to our product page to learn more about the application. You can also schedule an online demo.

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CONNEX Survey

CSdelivery™

Understand


CSdelivery, a customer relationship management (CRM) program, increases customer satisfaction with the buying experience by third party customer satisfaction phone audits conducted by experienced CRM specialists. Up to five attempts are made to reach customers.

A "hot notification" is sent to you, should we encounter a dissatisfied customer. Management reports are provided monthly to identify opportunities to improve individual performance, motivate excellent achievement, aid in the training of sales staff, improve the bottom line and reduce employee turnover.

You provide us with information about your vehicles sold or leased and we, in turn, call them to determine their satisfaction with the buying experience at your dealership. We then provide reports that help you manage your sales team to ensure they are meeting dealership requirements when selling or leasing a new car. This results in increased sales. This service is priced by each customer record submitted.

Call us at 1-800-842-1820 or email us at info@cmsdealer.com to learn more about our comprehensive CRM programs. Click Here to schedule an online demo.