Timely surveys to help understand your prospect or sold customer and increase customer satisfaction

CAconnexion™ v3.2 Launch!


We have successfully lanuched CAconnexion v3.2!!! This web-based sales automation tool has enhanced reporting, giving salesmen the ability to rate prospects and the ability to capture leads through a license scanner. Go to our product page to learn more about the application. You can also schedule an online demo.

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CONNEX Survey

CSservice™

Understand Your service department has a built-in customer base that can help you increase revenue. Retain your customers with minimal effort through CSservice™, a customer relationship management (CRM) program that offers timely third-party customer satisfaction phone audits conducted by experienced CRM specialists.

A "hot notification" is sent to you should we encounter a dissatisfied customer while monthly reports help identify opportunities to improve individual performance, motivate excellent achievements, aid in training your sales staff, reduce employee turnover and help improve your bottom line.

You provide us with your customer repair orders and we in turn call your customers and conduct a survey designed to determine dealership performance. We then provide reports that help you manage your service advisors to ensure they are meeting dealership requirements when servicing a vehicle. This results in increased sales through repeat service visits. This service is priced by each repair order submitted.

Call us at 1-800-842-1820 or email us at info@cmsdealer.com to learn more about our comprehensive CRM programs. Click Here to schedule an online demo.