Testimonials
Satisfied clients say it best. Read below what a sampling of our accounts have to say about a CRM solution from Customer Management Systems. Our U.S. accounts are located in Ohio, Michigan, West Virginia, New York, New Jersey, and Pennsylvania.
"The CMS system is easy to use. I like the fact that they provide our salespeople with the sales tools and training to help them increase their repeat and referral sales. CMS does a good job and produces good results."
Rich Vance
General Manager
Staffilino Chevrolet
Martins Ferry, OH
"I like the fact that they develop and print the communication pieces for our salespeople to send out and provide them with follow-up tools to help them keep in touch with their customers. It is a good system. We have been using it a long time and I am a believer. The salespeople who use it, make a lot of money. The CONNEX® Product Suite is a fantastic program that produces results."
Sales Manager
Ganley Ford
Barberton, OH
"Customer Management SystemsTM helped us sell 25 vehicles from one targeted mailing. They identified the customers, prepared the letter and mailed it. I would recommend using CMS for targeted marketing programs. Our mailing was truly a success."
General Manager
Paramus Chevrolet
Paramus, NJ
"The CMS program puts us in touch with our customers, thus ensuring customer satisfaction. The program is simple and easy, allowing our salespeople to routinely keep in touch with customers while giving them more time to sell effectively. Customer follow-up is what turns a small dealer into a large dealer..."
President, New Jersey Dealership
"It is a great way to stay in touch!"
Salesman
Ohio Valley Ford
Moundsville, WV
"Our dealership is now requiring each salesperson to make a minimum of 5 calls per day from our CMS binders. In the past, it was always easy to make excuses why follow-up calls were not being made, but with today's economy, a salesman has to find his own customers.
Last month I put in the effort and made the required calls - and achieved great results! At least an additional 5 sales with decent grosses were directly attributed to the CMS program.
I am now spending more time making these calls because the process really works."
Salesman
Paramus Chevrolet
Paramus, NJ
Call us at 1-800-842-1820 or email us at info@cmsdealer.com to learn more about our comprehensive CRM programs. Click Here to schedule an online demo.